Terms and conditions
All balances must be paid in full 4 weeks prior to the event at the latest
All deposits are non refundable
We require a security/damage deposit which is refundable and will be given back to you or a named person at the end of your hire period on collection/drop off of our hired goods.
The cost of any lost or damaged items will be deducted from your damage deposit. If the damage/loss exceeds the damage deposit, then you will be invoiced the higher amount – the damaged property will remain the property of Blossom Events Hire.
In the exceptional case of total loss of our goods, you will be invoiced for the full cost of the item, less wear /tear/ depreciation.
Items are hired for a maximum 24 hour period unless otherwise agreed.
Item hired must remain indoors at all times, unless prior consent is obtained from us.
We not do allow things to be stuck to our products at any times, as this may cause damage.
No delivery will be made without full payment being made. We reserve the right to withdraw our acceptance of your order on the basis of not being able to deliver the goods requested. This will result in an immediate refund of any monies paid to you and will be the full extend of our liability.
The item will be delivered and set up by us on a date and time specified by you, unless otherwise arranged.
In the event of us not being able to set up the item at the agreed time /place, due to an error or fault on your party, we reserve the right to charge a waiting time at the rate of £10 per person per hour.
Please ensure that access is sufficient to your venue and that there is enough space to site the items which you have hired
We will allocate a time slot for any deliveries, please make sure access is available at the time agreed as this could result in us not being able to deliver the goods and a refund will not be given.
Items are to be set up by us in an agreed place. Under no circumstances can items be moved unless agreed by us.
Under no circumstances shall any of our liabilities exceed the invoice value of the contract.
Blossom Events Hire or any of our representatives shall not be liable in respect of any damaged/injury/loss or any other damage incurred in respect of this hire agreement. The customer must satisfy themselves of the suitability/ condition/placement of the equipment upon receipt.
If you wish to cancel or change the order please contact us via email firstname.lastname@example.org or by phoning us on 07305970734 as soon as possible, we will confirm any changes by sending you a new invoice/receipt.
You are able to cancel your order before the hire date subject to the following conditions:
For orders cancelled 4 weeks or more before the Hire date, there will be a cancellation charge of 25% of the total value of those items, taking into account the deposit is not refundable.
For Orders cancelled within 4 weeks of the Hire date, a cancellation fee of 100% of the remaining balance owed on the contract will apply and no refund will be due.